Frequently Asked Questions

How does telemedicine work?  Enjoy high quality care without making trips to the office
Dr. Scott offers telemedicine appointments. Research demonstrates that telemedicine can improve patients’ accessibility to providers and enhance care. Enjoy being in the comfort of your own home while consulting with your naturopathic doctor on video chat. Don’t let a busy life prevent you from getting the care you need. 

Dr. Scott speaks with patients all over the country on a daily basis. After reviewing your initial paperwork or reviewing your most recent nutritional protocol, Dr. Scott will discuss with you the issues that are of greatest concern and make appropriate recommendations based on your own unique health-related goals. He may recommend additional testing or other therapies such as massage, acupuncture or chiropractic care but will discuss that with you during your call.

What can I expect with my first appointment?
During your first office visit Dr. Scott will review your chief concerns along with a comprehensive look at your medical history. Please provide any recent lab or blood work results you may have done with other physicians. Any relevant physical exams are conducted and warranted laboratory testing (blood, urine, saliva, and stool) will likely be ordered during your first office visit. An initial treatment plan will be drawn up and it may be altered when lab results come in.

Prior to your first visit you please fill out the intake form and any other forms provided. As a reminder, the first office visit usually lasts one and a half hours, please block off enough time in your schedule and come open to discussing anything and everything regarding your health care. 

I would like to be your partner in your health care – I teach you how to gain control of your own health and you participate in making decisions that affect your treatment. We are a team! Naturopathic Doctors concentrate on treating patients, not diseases and seek out the underlying cause of the disease.

What are your fees? Office and telemedicine fees are as follows:

•    Initial appointment (approximately 1.5 hours):  $325.00

•    Continuing appointments: 

o    1 hour - $225.00

o    30 minutes: $125.00

Do You Accept Insurance?
Dr. Scott chooses not to contract with insurance in order to provide you with the very best care. Please contact your insurance provider to see if they cover naturopathic medicine and if they will reimburse services of out-of-network providers. Upon your request, I can provide you with a form to submit to your insurance company for possible reimbursement.

Do naturopathic services qualify for HSA or FSA reimbursement?
Some Health Savings Plans (HSA) and Flexible Spending Accounts (FSA) may cover naturopathic medical services, including consultations and some testing. Check with your plan administrator to verify coverage.

Can naturopathic doctors order labs and other specialty tests?
Yes!  In fact, NDs tend to order and interpret labs differently than conventional providers.
Lab values can show more than the presence or absence of disease; they can reveal areas that are trending toward imbalance. When indicated, NDs may order more extensive testing than the typical lab markers. For instance, if someone has elevated cholesterol, we might order an expanded lipid profile, to get a closer assessment of cardiovascular risk. Or, if someone has a suspected nutrient deficiency, we might look at red blood cell levels of a nutrient rather than serum levels, in order to get a more accurate representation of what the cells are actually working with. Looking deeper can help create more informed treatment decisions.

To interpret the tests, NDs might utilize a more narrow reference range.  This is because we want to optimize function and catch disease before it develops.
Lastly, NDs will take the time to review your results in depth with patients, so you’ll understand exactly what the results do and don’t indicate.

Will my labs be covered by my insurance?
Some standard labs may be covered by insurance, especially if you have a PPO plan and the lab is contracted with the insurance provider.  I prefer not to go through insurance for labs as they tend to not cover many of the testing needed. Specialty labs, such as nutritional testing, food sensitivity analysis, saliva testing and other functional medicine tests are often not covered or only partially covered. Check with your carrier to verify coverage and deductible requirements.


What is a naturopathic doctor (ND)?
We are essentially holistic primary healthcare providers. Many of us do specialize in certain heath areas. For example, I specialize in balancing hormones in a natural way, without the use of bioidentical hormones if at all possible. NDs are skilled in the diagnosis, treatment, and prevention of illness, with an emphasis on optimizing health.  We incorporate both modern biomedical sciences and traditional natural healing methods and are arguably among the world’s leading experts in natural health.

What is the training of an ND?
Naturopathic doctors have a minimum of 8 years of post-secondary training. To attend naturopathic medical school, one must first complete an undergraduate degree with the necessary pre-med courses. Naturopathic Doctors undergo a rigorous four-year medical curriculum involving over 2,500 hours in the health sciences and in the use of natural and conventional therapies. Additionally, Naturopathic Doctors receive a minimum of 1,200 hours of supervised clinical practice. In order to be eligible for licensure, Naturopathic Doctors are required to pass a two-part licensing exam administered by the Naturopathic Physicians Licensing Examination Board (NPLEX).

What are the guiding principles of naturopathic medicine?
Under the right conditions, our bodies know how to heal. The philosophy of Naturopathic medicine is to remove any obstacles to healing and to stimulate one’s inherent vitality and healing mechanisms.

There are six principles that guide this practice:
1.    Do No Harm
2.    Utilize The Healing Power of Nature
3.    Find and Address the Cause
4.    Treat the Whole Person
5.    Prevent Disease
6.    Doctor as Teacher

Fees for services rendered will be due at the end of the office visit or before a telemedicine. I accept Visa, MasterCard, American Express, cash and check as payment for services. Dr. Scott does not bill insurance.

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Dr. Bob Scott

Naturopathic Doctor

© 2018 Dr. Bob Scott